I checked in, but the space says they don’t see my check-in.

Created by Omar AlMheiri, Modified on Wed, 13 Aug at 6:43 PM by Emily Kummerer

If the venue does not see your check-in:

  • Ensure you checked in at the correct venue and on the correct date.
  • If you have checked in to the wrong location, check out immediately and re-check into the right spot. 
    • If you've checked into the wrong location in error, we can invalidate the incorrect check-in for you to reimburse your credits. Please reach out to us via chat or at support@letswork.io 
  • If you are checked in at the right location, but the venue still doesn't see your check-in, show them the active check in on your Letswork App, by tapping Check-ins > Today. 
    • note: this is very rare to occur, so please connect with our team if you are experiencing this issue. 

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