Why have my credits expired?

Letswork credits follow these rules:

• Credits reset at the end of each billing cycle unless your subscription is renewed.
• If your membership expires, unused credits do not carry forward.
• Team credits follow the same rules—if the team membership is not renewed, credits will expire.

Credit Rollover:

• If you have resubscribed to the same plan, unused credits from the previous month will roll over to the coming month. 
• Credits will only roll over for one month, if not used in that second month, they will then expire.

To ensure your credits remain active, make sure your membership is renewed on time. If you need assistance, reach out to support@letswork.io.